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Frequently Asked Questions
Welcome, if you are new to XRSolutions this information should help answer a few questions you might have about our company and products. If you have additional questions please contact us.
Q: Who are XRSolutions?
A: XRSolutions is a software company that provides business software,
business process consulting and training around proposal driven sales.
Our products are TeamCAST, CentraCAST and Meridian. We also offer
full training on our products and proposal process training including
Microsoft SharePoint.
Q: What is TeamCAST?
A: XRSolutions TeamCAST™ is a full featured document management and
collaboration solution offering process automation for teams of all
sizes. Enabling authors and managers to work more efficiently
together on simple or complex documents.
Q: What is CentraCAST?
A: XRSolutions CentraCAST™ web system offers departments
a flexible web based process management and storage solution.
CentraCAST™ organizes, centralizes and collects information
associated with your document projects for analysis, review
and reuse.
Q: What is Meridian?
A: Meridian™ is the solution for assisted
solicitation requirement identification and management. Automatically
create a compliance matrix, proposal outline and storyboards.
Meridian is your GPS to a quality Proposal.
Q: How do I purchase TeamCAST or Meridian?
A: XRSolutions products and services are sold directly from XRSolutions.
Contact our sales staff phone at (603) 627-9770 or by email at
Purchases can also be made directly
through our web site at http://xrsolutions.com/products/sales.htm.
Q: How much does TeamCAST or Meridian cost?
A: XRSolutions offers several packages for our products. For the
best pricing contact our sales staff
or visit the Buy Now page.
Q: How do I get technical support?
A: Direct technical support is available via phone, email and through
the user forum. Cost is free for customers with a support contact,
otherwise each support incident is $99.00.
Q: Can I trial the TeamCAST or Meridian?
A: All our products come with a 30 money back guarantee. If within
the 30 day period you are not satisfied, for any reason, you can return
the product for a refund.
Q: What is included with the annual maintenance?
A: Direct customer phone, email and user forum support on break fix
issues. All upgrades are available at no cost, including full
version and service releases. Access to new release Beta testing
programs to influence the direction of our solutions.
Q: Who is using XRSolutions products?
A: Our customers are in a wide range of industries from mid to large
size government contactors to telecommunication firms. Due to
the privacy and sensitivity of our customers, references are available
only on request.
Q: What if I have additional questions?
A: Please feel free to contact us with any questions you might have.
Call (603) 627-9770 or email
Q: What is your policy on use of my information?
A: Please view our Privacy
Policy here.
